SolarFRONT. Privacy Policy

Last Modified: March 29, 2014

When you share information with us, for example by creating a Account, we want you to be clear how we’re using that information:

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.

Your privacy matters to M2MLogger so whether you are new to SolarFRONT or a long-time user, please do take the time to get to know our practices.

Information we collect

We collect information in two ways:

  • Information you give us. For example, many of our services require you to sign up for a SolarFRONT Account. When you do, we’ll ask for personal information, like your name, address, email address,telephone number or credit card.
  • Information we get from your use of our services. We may collect information about the services that you use and how you use them. This information includes:

    • Device information

      We may collect device-specific information (such as your hardware model, MAC Id and mobile network information including phone number). SolarFRONT may associate your device identifiers or phone number with your SolarFRONT Account.

    • Log information

      When you use our services or view content provided by SolarFRONT, we may automatically collect and store certain information in server logs. This may include:

      • details of how you used our service, such as your search queries.
      • Internet protocol address.
      • device event information such as crashes, system activity, hardware settings,the date and time of your request and referral URL.
      • cookies that may uniquely identify your browser or your SolarFRONT Account.

    • Location information

      When you use a location-enabled SolarFRONT service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

    • Local storage

      We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

    • Cookies and anonymous identifiers

      We use various technologies to collect and store information when you visit SolarFRONT service, and this may include sending one or more cookies or anonymous identifiers to your device.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect SolarFRONT and our users.

When you contact M2MLogger, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer.

We will ask for your consent before using information for a purpose other than those that are set out in this SolarFRONT – Privacy Policy.

M2MLogger processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Information we share

We do not share personal information with companies, organizations and individuals outside of M2MLogger,unless:

  • For legal reasons

    We will share personal information with companies, organizations or individuals outside of M2MLogger if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of M2MLogger, our users or the public as required or permitted by law.

    If M2MLogger is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect SolarFRONT and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to M2MLogger employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Enforcement

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints,we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.